Last updated: November 17, 2025

 

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Cancellation

How you cancel depends on where you subscribed:

• If you subscribed through our iOS app, your subscription is managed by Apple. To cancel, go to your iPhone's Settings → [Your Name] → Subscriptions, or visit apps.apple.com/account/subscriptions. Cancelling stops future billing, but you'll keep access until the end of your current paid period. We do not have the ability to cancel an App Store subscription on your behalf — Apple does not permit this.

• If you subscribed through our website, you may cancel at any time from your account settings or by contacting Offices@Solution4u.com. Cancellation takes effect immediately, and access to members-only features ends at that time.

In both cases, except as required by applicable law, fees already paid for the current billing period are non-refundable.

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No ordinary refunds
Except as set out below or as required by applicable law, payments for subscription periods are non-refundable. When you cancel, cancellation is effective immediately and you will not receive a refund for the current billing period.

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Free trial conversion
If you start a 7-days free trial and provide payment details to begin the trial, you must cancel before the trial expires to avoid being charged. If the trial converts to a paid subscription in error, contact support immediately and we will investigate.

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Exceptions required by law
Consumer protection laws in certain jurisdictions (for example, the EU and Israel) can give purchasers the right to withdraw from distance contracts or receive refunds within statutory periods. In such cases Solution will comply with statutory refund or withdrawal rights and will process refunds in accordance with those laws.

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How to request a refund
If you believe you are entitled to a refund under this Policy or applicable law, contact support at [Offices@Solution4u.com] with your account details and a short description. We will respond within a reasonable time and, if a refund is approved, issue it via the original payment method or other method we specify.

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Chargebacks and disputes
If you initiate a chargeback with your bank or card issuer without contacting Solution, we reserve the right to suspend or terminate your account and to recover any fees and costs associated with the dispute or chargeback process.

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Processing time
If a refund is approved, we will usually process it within [14] business days; actual refund timing also depends on your payment provider or bank.

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